Retention

Turn churn into revenue

Cancel flows, subscription pausing, upgrade offers, and retention strategies — all configurable from your dashboard with built-in A/B testing. Save subscribers instead of losing them.

A win-back offer shown in a cancel flow — saving a subscriber at the moment of churn
The flow

Every cancellation is an opportunity

Instead of a one-tap exit, users flow through a series of save opportunities — all configured from your dashboard.

User taps cancel

A subscriber starts to leave — your native UI hands off to the save flow.

Questionnaire

A short prompt asks why they're leaving and routes them to the right offer.

Save offer or pause

A targeted discount or a subscription pause gives them a reason to stay.

Retained or paused

The subscriber stays on, or pauses and comes back — instead of churning out.

The toolkit

The full retention toolkit

Everything you need to keep subscribers — configured from the dashboard, deployed with no app update.

Cancel flow questionnaire

Present a customizable questionnaire when users tap cancel. Collect actionable feedback and route users to the right retention offer based on their answer.

Retention offers

Offer targeted discounts to users considering cancellation. Set the discount, duration, and which questionnaire answers trigger it — all from the dashboard.

Subscription pausing

Let users take a break instead of cancelling. Configurable pause durations with automatic resume. Access revokes during the pause and restores when it ends.

Upgrade offers

Prompt subscribers to switch from monthly to annual with prorated savings. Supports web-to-web proration and StoreKit-to-web migration.

A/B testing

Test different discount levels, messaging, pause options, and timing to find what converts best. No app update required — experiments run from the dashboard.

Dashboard analytics

Track retention rates, cancel reasons, upgrade conversion, and revenue impact in real time. See what's working and iterate without shipping an update.

The difference

Stop losing subscribers to silent churn

Most subscription apps have no save flow at all. Users tap cancel and they're gone.

Without retention tools

  • User taps cancel and the subscription ends
  • No feedback on why they're leaving
  • No save offer or alternative
  • Lost revenue and a lost user

With ZeroSettle

  • Customizable cancel questionnaire
  • Targeted retention discounts
  • Subscription pause option
  • A/B tested messaging and offers

Start retaining users today

Cancel flows, pause options, and upgrade offers — configured from your dashboard in minutes. No app update required.

YC-backed·No app update required