Prompted at the right moment
After a purchase, at renewal, or from account settings, subscribers see an upgrade offer with the annual price and savings shown before they commit.
Upgrade & Retain
Turn churn
Turn churn
into revenue.
Cancel flows, subscription pausing, and upgrade offers — configured from the dashboard, A/B tested, and shipped without an app release. Give subscribers a reason to stay before they leave.
Every offer, pause, and upgrade is configured in the dashboard — no app update, no store review cycle.
The flow
Every cancellation
Every cancellation
is an opening.
Instead of a one-tap exit, a subscriber moves through a short save opportunity — questionnaire, targeted offer, pause option — all configured from your dashboard, not hard-coded into the app.
1
User taps cancel
Your native cancel UI hands off to ZeroSettle's save flow instead of ending the subscription immediately.
2
A short questionnaire
A customizable prompt asks why they're leaving and routes each answer to the matching offer.
3
Save offer or pause appears
A targeted discount or a subscription pause renders based on their answer — chosen in the dashboard, not baked into a release.
4
The user responds
They accept the offer, choose to pause, or confirm the cancellation — and every path is tracked.
5
Access adjusts to match
Retained subscribers keep access at the new terms; paused subscribers lose access for the pause window and it auto-restores when the window ends.
6
Results land in the dashboard
Save rate, cancel reasons, and revenue impact update in real time — iterate without shipping an app update.
What ships
What the offer
What the offer
looks like.
The save offer renders natively at the moment of cancellation — no screenshots to design, no release cycle to wait on.
Save offer · live example
“Before you go — pause for 30 days, or stay for 40% off your next two months.”
Pause 30 days
Stay for 40% off
Upgrade & Save
Move monthly subscribers to annual.
Prompt subscribers to switch plans with the savings shown upfront — direct-to-direct upgrades and store-to-direct migrations both land cleanly, with no double billing.
Prorated automatically
Time on the current plan is credited — direct-to-direct upgrades prorate immediately, and store-to-direct migrations align to the remaining store period so nothing is paid twice.
One plan, going forward
The subscriber lands on the new plan with no gap in access and no double billing — a single subscription from that point on.
The toolkit
The full retention toolkit.
Everything you need to keep subscribers lives in one place — configured from the dashboard and deployed with no app update, so you can iterate as fast as you learn.
Retention offers
Offer targeted discounts to subscribers considering cancellation. Set the discount, duration, and which questionnaire answers trigger it.
Subscription pausing
Let subscribers take a break instead of cancelling. Configurable pause windows with automatic resume when the window ends.
Dashboard analytics
Track save rate, cancel reasons, upgrade conversion, and revenue impact in real time — the whole retention picture in one view.
A/B testing
Test discount levels, messaging, pause options, and timing to find what actually saves subscribers.
Run experiments →
The difference
Stop losing subscribers to silent churn.
Most subscription apps have no save flow at all. A subscriber taps cancel and they're simply gone — no question, no offer, no second chance.
Without retention tools
- A tap on cancel ends the subscription outright
- No feedback on why they're leaving
- No save offer, pause, or alternative
- Lost revenue and a lost subscriber
With ZeroSettle
- A customizable cancel questionnaire
- Targeted retention discounts by reason
- A subscription pause as an off-ramp
- A/B tested messaging and offers
Questions
Upgrade & Retain, precisely.
The save flow sits alongside the app stores rather than replacing them. Here are the operational details developers usually ask first.
For store subscribers, the questionnaire and save offer appear before the native store cancel screen; the final store cancellation is still managed by the store if the user proceeds. For direct-billing subscribers, ZeroSettle manages the full cancel flow.
Access revokes for the pause window and automatically restores when it ends — no manual step needed on your side.
Yes — route each questionnaire answer to a specific discount or pause option, all configured from the dashboard.
Yes. Store-to-direct migrations move a subscriber to the new plan on direct billing, aligned to their remaining store period, so nothing is paid twice. Direct-to-direct upgrades prorate immediately. See how migration works.
Yes — test discount levels, pause options, and messaging from the dashboard. No app update required. See A/B experiments.
Start with one product
A calmer way to grow app revenue.
Connect your catalog, unify customer access, and launch your first save flow. Turn on Autopilot when you're ready to scale.